Jump Desktop Connecting to a Mac

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Jump Desktop is a great way to access your MacOS. It gives you the option of a remote desktop connection or a VNC connection. Jump Desktop is also one of the few tools that currently offer excellent no-latency audio support for Apple Silicon Macs. Also, all connections through Jump Desktop are encrypted by default.

You can use this tool with Windows (free), iOS, macOS, and Android (one-time payment of varying amounts). Unfortunately, there is no version for Linux available at the moment.

Jump Desktop is also great for companies to configure access for teams. However, these functions are subject to a fee.

Installing the Jump Desktop App

Go to download jump desktop and download the version for your device (Windows is free) and install Jump Desktop. You will need to create an account, which you will later use to log in to your MacOS. With your account, after signing up on the website, you will also receive a permanent code that you can provide to others so they can connect to your device. However, we do not need this code to connect to the MacOS in this tutorial.

After the login is successful, select your Mac to connect to it for initial configuration.

Installing Jump Desktop Connect

  1. Connect to your Mac using the KVM module in the Customer Panel, or use any other existing connection. Go to https://jumpdesktop.com/connect/ and download Jump Desktop Connect for macOS. Not to be confused with the Jump Desktop App! You only need this on your PC, tablet, or smartphone from which you want to connect to your MacOS. Jump Desktop Connect is free of charge.
  2. To install, just double-click on the file and follow the instructions. You do not need to change any settings. If you are prompted to create an account during installation, follow the instructions and you will be directed to Jump Connect through your browser. If you are not prompted, open Jump Connect by clicking the small icon at the top right of your screen.

3. Click on Add a remote access user and then on Click here to sign in via your web browser.... Here you will also get a link to give other people access to your dedicated MacOS, if desired.

4. In the browser, select Myself or someone on my team.

5. Log in with your account and click on Add myself. You should now see a success message:

6. After the installation is complete. We need to configure and allow Jump Desktop Connect to work on MACOS:
Open System preferences -> Security & Privacy -> Acssescebility -> tick Jump Desktop Connect. You will need to enter a password to be able to enter Jump Desktop Connect


7. If the computer does not have any access to the cloud: Open up Jump Desktop Connect on the remote computer and then click the Settings icon -> Advanced -> CHECK Fluid -> CHECK Manual Fluid Connections.

8. Now you can connect your device to the MacOS via the Jump Desktop app. Just double-click on the icon, enter your password, and enjoy!

Manage Jump Desktop Settings

Jump Desktop gives you the ability to configure keyboard shortcuts when connecting remotely. This is very useful when using a Windows keyboard. You can access these settings from the Jump Desktop app menu via File -> Settings. There you can also configure proxy settings if necessary.

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