How to fix AnyDesk error “desk_rt_ipc_error” on Windows

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After successfully installing AnyDesk on my Windows PC, I encountered the ‘desk_rt_ipc_error’after a few days, and unfortunately, the error persists. Whenever I log out, switch users, or reboot the machine, AnyDesk displays my ID as online. However, attempting to connect always results in the frustrating ‘desk_rt_ipc_error ’ message.

The “desk_rt_ipc_error” is often triggered by external applications, like operating systems or security tools, terminating AnyDesk sessions. The specific causes and solutions differ depending on the operating system in use.

For Windows users, this issue often arises due to security solutions, like anti-ransomware features, and disconnecting AnyDesk, or other remote connections.

In this guide, you will learn how to fix the AnyDesk error “desk_rt_ipc_error” on Windows

Solution 1. Whitelist AnyDesk on the firewall

You’ll need to whitelist AnyDesk on the firewall.

Step 1. Navigate to “System and Security” > “Windows Defender Firewall” in Control Panel.

Step 2. Select “Allow an app or feature through Windows Defender Firewall” on the left pane.

Step 3. Click Change settings, locate and select AnyDesk, then click OK.

Solution 2. Disable anti-ransomware features

You’ll need to disable anti-ransomware features on the device. We’ll show you how to disable anti-ransomware features.

Step 1. Search for “Windows Security” and open it.

Step 2. Click “Virus & threat protection.”

Step 3. Scroll to “Ransomware protection” and click “Manage ransomware protection.”

Step 4. Turn off the “Control folder access” option by toggling the button. Confirm the change if prompted.

Solution 3. Reinstall AnyDesk

Additionally, you can attempt to uninstall and reinstall the AnyDesk software. This process helps eliminate any potential corrupt files and replaces them with fresh, error-free ones, which could resolve the “desk_rt_ipc_error” issue.

Step 1. Open “Control Panel” > “Programs” > “Programs and Features.”

Step 2. Right-click AnyDesk and choose “Uninstall.”

Step 3. Download AnyDesk from the official website.

Then try again.


In our case after performing the above steps, we did not see the error again.

Hopefully, this article will be useful for you. Good luck!