{"id":5435,"date":"2021-11-14T09:47:35","date_gmt":"2021-11-14T09:47:35","guid":{"rendered":"https:\/\/wordpress-theme.spider-themes.net\/docly\/?page_id=5435"},"modified":"2021-11-14T09:47:35","modified_gmt":"2021-11-14T09:47:35","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/green.cloud\/docs\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5435\" class=\"elementor elementor-5435\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71e0a63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71e0a63\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2bc397a\" data-id=\"2bc397a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c217253 elementor-widget elementor-widget-Docly_faq\" data-id=\"c217253\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Docly_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"doc_faq_area\">\r\n    <ul class=\"nav nav-tabs doc_tag\" id=\"myTab-c217253\" role=\"tablist\">\r\n                    <li class=\"nav-item\">\r\n                <a href=\"#billing-and-pricing\" class=\"nav-link  active\" id=\"billing-and-pricing-tab\" data-bs-toggle=\"tab\" role=\"tab\" aria-controls=\"billing-and-pricing\" aria-selected=\"true\">\r\n                    Billing and Pricing                <\/a>\r\n            <\/li>\r\n                        <li class=\"nav-item\">\r\n                <a href=\"#getting-started\" class=\"nav-link \" id=\"getting-started-tab\" data-bs-toggle=\"tab\" role=\"tab\" aria-controls=\"getting-started\" aria-selected=\"false\">\r\n                    Getting Started                <\/a>\r\n            <\/li>\r\n                        <li class=\"nav-item\">\r\n                <a href=\"#service-and-support\" class=\"nav-link \" id=\"service-and-support-tab\" data-bs-toggle=\"tab\" role=\"tab\" aria-controls=\"service-and-support\" aria-selected=\"false\">\r\n                    Service and Support                <\/a>\r\n            <\/li>\r\n                <\/ul>\r\n    <div class=\"tab-content\" id=\"myTabContent-c217253\">\r\n                    <div class=\"tab-pane fade  show active\" id=\"billing-and-pricing\" role=\"tabpanel\" aria-labelledby=\"billing-and-pricing-tab\">\r\n                <div class=\"row\">\r\n                    <div class=\"col-lg-12\">\r\n                        <div class=\"accordion doc_faq_info\" id=\"accordion-billing-and-pricing\">\r\n                                                            <div class=\"card active\">\r\n                                    <div class=\"card-header\" id=\"heading-0billing-and-pricing-5593\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-0billing-and-pricing-5593\" aria-expanded=\"true\" aria-controls=\"collapse-0billing-and-pricing-5593\">\r\n                                                Can I get a refund?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-0billing-and-pricing-5593\" class=\"collapse  show\" aria-labelledby=\"heading-0billing-and-pricing-5593\" data-parent=\"#accordion-billing-and-pricing\">\r\n                                        <div class=\"card-body\">\r\n                                            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-103be07d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"103be07d\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d879229\" data-id=\"1d879229\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-ec66e51 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"ec66e51\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n<div class=\"elementor-widget-container\">\n<div id=\"eael-advance-tabs-ec66e51\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active\" data-tabid=\"ec66e51\">\n<div class=\"eael-tabs-content\">\n<div id=\"billing-and-pricing-tab\" class=\"clearfix eael-tab-content-item active\" data-title-link=\"billing-and-pricing-tab\">\n<div class=\"elementor elementor-1691\" data-elementor-type=\"section\" data-elementor-id=\"1691\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-436eb3f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"436eb3f2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42b609b7\" data-id=\"42b609b7\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-599727a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"599727a0\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1702\">\n<p>We do have a refund policy for the first VPS of fresh clients. If you are not happy with the service, you may cancel and request for refund within the first 7 days of purchase. Special discounted plans are excluded from our refund policy. Please refer to our Terms of Service for full explanation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-528bf58b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"528bf58b\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30cba0d1\" data-id=\"30cba0d1\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-7024c4e6 elementor-widget elementor-widget-heading\" data-id=\"7024c4e6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-1billing-and-pricing-5591\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-1billing-and-pricing-5591\" aria-expanded=\"true\" aria-controls=\"collapse-1billing-and-pricing-5591\">\r\n                                                I have paid, but the invoice is still showing unpaid. Why?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-1billing-and-pricing-5591\" class=\"collapse \" aria-labelledby=\"heading-1billing-and-pricing-5591\" data-parent=\"#accordion-billing-and-pricing\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d611da6\" data-id=\"5d611da6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4a8f5253 elementor-widget elementor-widget-accordion\" data-id=\"4a8f5253\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1252\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1252\">\n<p>For some payment methods it might take longer for the payment to be cleared. The invoice will be updated as soon as the payment is received in our system. You can also contact us to check the payment status of your invoice.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"tab\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"true\" aria-selected=\"true\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-2billing-and-pricing-5589\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-2billing-and-pricing-5589\" aria-expanded=\"true\" aria-controls=\"collapse-2billing-and-pricing-5589\">\r\n                                                Why is additional verification required?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-2billing-and-pricing-5589\" class=\"collapse \" aria-labelledby=\"heading-2billing-and-pricing-5589\" data-parent=\"#accordion-billing-and-pricing\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1701\">\n<p>Our verification process is required for new clients with payment methods such as Credit\/Debit Card and PayPal. The additional verification is designed to ensure that there is no fraudulent activity on our platform. Each customer needs to verify only once per Credit\/Debit Card or PayPal account.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1702\" class=\"elementor-tab-title\" role=\"tab\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1702\" aria-expanded=\"false\"><\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-3billing-and-pricing-5587\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3billing-and-pricing-5587\" aria-expanded=\"true\" aria-controls=\"collapse-3billing-and-pricing-5587\">\r\n                                                Which payment methods do you accept?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-3billing-and-pricing-5587\" class=\"collapse \" aria-labelledby=\"heading-3billing-and-pricing-5587\" data-parent=\"#accordion-billing-and-pricing\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1251\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1251\">\n<p>You can pay for your orders using one of the following payment methods:\u00a0<label class=\"radio-inline\">PayPal,<\/label><label class=\"radio-inline hover\">\u00a0Credit\/Debit Card<\/label>,\u00a0<label class=\"radio-inline\">Alipay,<\/label><label class=\"radio-inline\">\u00a0Unionpay,<\/label><label class=\"radio-inline\">\u00a0WebMoney Z,<\/label><label class=\"radio-inline\">\u00a0Perfect Money,<\/label><label class=\"radio-inline\">\u00a0Bitcoin,\u00a0<\/label><label class=\"radio-inline\">BTC\/BCH\/ETH,\u00a0<\/label><label class=\"radio-inline\">\u00a0Bank Transfer (USA)<\/label>\u00a0,\u00a0<label class=\"radio-inline\">Bank Transfer (UK)<\/label>\u00a0,\u00a0<label class=\"radio-inline\">Bank Transfer (VN) \u2013 Nganluong,<\/label><label class=\"radio-inline\">\u00a0Bank Transfer (EU).<\/label><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1252\" class=\"elementor-tab-title\" role=\"tab\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1252\" aria-expanded=\"false\"><\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                        <div class=\"tab-pane fade \" id=\"getting-started\" role=\"tabpanel\" aria-labelledby=\"getting-started-tab\">\r\n                <div class=\"row\">\r\n                    <div class=\"col-lg-12\">\r\n                        <div class=\"accordion doc_faq_info\" id=\"accordion-getting-started\">\r\n                                                            <div class=\"card active\">\r\n                                    <div class=\"card-header\" id=\"heading-0getting-started-5585\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-0getting-started-5585\" aria-expanded=\"true\" aria-controls=\"collapse-0getting-started-5585\">\r\n                                                Do you have 24\/7 Support?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-0getting-started-5585\" class=\"collapse  show\" aria-labelledby=\"heading-0getting-started-5585\" data-parent=\"#accordion-getting-started\">\r\n                                        <div class=\"card-body\">\r\n                                            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-103be07d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"103be07d\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d879229\" data-id=\"1d879229\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-ec66e51 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"ec66e51\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n<div class=\"elementor-widget-container\">\n<div id=\"eael-advance-tabs-ec66e51\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active\" data-tabid=\"ec66e51\">\n<div class=\"eael-tabs-content\">\n<div id=\"getting-started-tab\" class=\"clearfix eael-tab-content-item active\" data-title-link=\"getting-started-tab\">\n<div class=\"elementor elementor-4458\" data-elementor-type=\"section\" data-elementor-id=\"4458\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-436eb3f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"436eb3f2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42b609b7\" data-id=\"42b609b7\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-599727a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"599727a0\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1702\">\n<p>GreenCloud offers 24\/7 In-house support with average ticket response of 9 minutes. We are always here to help you!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-1getting-started-5583\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-1getting-started-5583\" aria-expanded=\"true\" aria-controls=\"collapse-1getting-started-5583\">\r\n                                                Are you a reseller?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-1getting-started-5583\" class=\"collapse \" aria-labelledby=\"heading-1getting-started-5583\" data-parent=\"#accordion-getting-started\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d611da6\" data-id=\"5d611da6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4a8f5253 elementor-widget elementor-widget-accordion\" data-id=\"4a8f5253\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1252\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1252\">\n<p>Definitely not! We own all of our hardware and network equipment with 24\/7 in-house staff. We are a member of ARIN, APNIC and RIPE.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"tab\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"true\" aria-selected=\"true\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-2getting-started-5581\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-2getting-started-5581\" aria-expanded=\"true\" aria-controls=\"collapse-2getting-started-5581\">\r\n                                                How long does VPS provisioning take?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-2getting-started-5581\" class=\"collapse \" aria-labelledby=\"heading-2getting-started-5581\" data-parent=\"#accordion-getting-started\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1701\">\n<p>Your VPS will be provisioned within 15 minutes, but in some cases please allow up to 2 hours. Please ensure your billing information is accurate otherwise provisioning may be delayed by our anti-fraud systems. If you do not receive an email after payment, please check your spam\/junk folder. You can also find a copy of any emails we have sent you in your Client Area.<\/p>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-3getting-started-5579\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3getting-started-5579\" aria-expanded=\"true\" aria-controls=\"collapse-3getting-started-5579\">\r\n                                                Who are you?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-3getting-started-5579\" class=\"collapse \" aria-labelledby=\"heading-3getting-started-5579\" data-parent=\"#accordion-getting-started\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1251\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1251\">\n<p>GreenCloud is a registered LLC in Delaware, USA. We have been in business since 2013, privately owned and debt-free. At GreenCloud we believe that the most important thing is customer satisfaction. With GreenCloud, you are not only a customer but also a member of our family, we do our business with our heart.<\/p>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                        <div class=\"tab-pane fade \" id=\"service-and-support\" role=\"tabpanel\" aria-labelledby=\"service-and-support-tab\">\r\n                <div class=\"row\">\r\n                    <div class=\"col-lg-12\">\r\n                        <div class=\"accordion doc_faq_info\" id=\"accordion-service-and-support\">\r\n                                                            <div class=\"card active\">\r\n                                    <div class=\"card-header\" id=\"heading-0service-and-support-5601\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-0service-and-support-5601\" aria-expanded=\"true\" aria-controls=\"collapse-0service-and-support-5601\">\r\n                                                What is an unmanaged service?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-0service-and-support-5601\" class=\"collapse  show\" aria-labelledby=\"heading-0service-and-support-5601\" data-parent=\"#accordion-service-and-support\">\r\n                                        <div class=\"card-body\">\r\n                                            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-103be07d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"103be07d\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d879229\" data-id=\"1d879229\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-ec66e51 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"ec66e51\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n<div class=\"elementor-widget-container\">\n<div id=\"eael-advance-tabs-ec66e51\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active\" data-tabid=\"ec66e51\">\n<div class=\"eael-tabs-content\">\n<div id=\"service-and-support-tab\" class=\"clearfix eael-tab-content-item active\" data-title-link=\"service-and-support-tab\">\n<div class=\"elementor elementor-4464\" data-elementor-type=\"section\" data-elementor-id=\"4464\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-436eb3f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"436eb3f2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42b609b7\" data-id=\"42b609b7\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-599727a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"599727a0\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1702\">\n<p>Our services provided are unmanaged, which means that we take care of the physical server and its uptime only. We do not intervene in customers activities on the VPS and cannot support with software issues.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-528bf58b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"528bf58b\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30cba0d1\" data-id=\"30cba0d1\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-7024c4e6 elementor-widget elementor-widget-heading\" data-id=\"7024c4e6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-1service-and-support-5599\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-1service-and-support-5599\" aria-expanded=\"true\" aria-controls=\"collapse-1service-and-support-5599\">\r\n                                                How long does it take for my ticket to be answered<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-1service-and-support-5599\" class=\"collapse \" aria-labelledby=\"heading-1service-and-support-5599\" data-parent=\"#accordion-service-and-support\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d611da6\" data-id=\"5d611da6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4a8f5253 elementor-widget elementor-widget-accordion\" data-id=\"4a8f5253\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1252\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1252\">\n<p>Our support team is available 24\/7 for you. Our response average time is measured at 12 minutes only! Feel free to contact us for support, we will assist you as soon as possible.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title\" tabindex=\"-1\" role=\"tab\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"false\" aria-selected=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-2service-and-support-5597\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-2service-and-support-5597\" aria-expanded=\"true\" aria-controls=\"collapse-2service-and-support-5597\">\r\n                                                Can your service be customized?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-2service-and-support-5597\" class=\"collapse \" aria-labelledby=\"heading-2service-and-support-5597\" data-parent=\"#accordion-service-and-support\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1701\">\n<p>If you cannot find the most suitable service for your needs, you may contact us for consultation.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1702\" class=\"elementor-tab-title\" role=\"tab\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1702\" aria-expanded=\"false\"><\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-3service-and-support-5595\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3service-and-support-5595\" aria-expanded=\"true\" aria-controls=\"collapse-3service-and-support-5595\">\r\n                                                How can I ask for support?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-3service-and-support-5595\" class=\"collapse \" aria-labelledby=\"heading-3service-and-support-5595\" data-parent=\"#accordion-service-and-support\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1251\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1251\">\n<p>You may reach out to us by submitting a ticket 24\/7 or using the pop-up live chat option during our working hours, we will gladly assist you.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1252\" class=\"elementor-tab-title\" role=\"tab\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1252\" aria-expanded=\"false\"><\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2406ba0e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2406ba0e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1fa6b144\" data-id=\"1fa6b144\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3286a0e6 elementor-widget elementor-widget-heading\" data-id=\"3286a0e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b43d8a1 elementor-widget elementor-widget-text-editor\" data-id=\"b43d8a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFAQ is suppose to be an online document that poses a series of common <br> questions and answers on a specific topic. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45007635 elementor-widget elementor-widget-Docly_faq\" data-id=\"45007635\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Docly_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"doc_faq_area_two\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-lg-4 col-md-5\">\r\n                <div class=\"fact_navigation_info\">\r\n                                            <h4 class=\"c_head\">Quick Navigation<\/h4>\r\n                                        <ul class=\"nav nav-tabs fact_navigation\" id=\"myTab\" role=\"tablist\">\r\n                                                    <li class=\"nav-item\">\r\n                                <a class=\"nav-link active\" id=\"billing-and-pricing-tab\" data-bs-toggle=\"tab\" href=\"#billing-and-pricing\" role=\"tab\" aria-controls=\"billing-and-pricing\" aria-selected=\"true\">\r\n                                    Billing and Pricing                                <\/a>\r\n                            <\/li>\r\n                                                        <li class=\"nav-item\">\r\n                                <a class=\"nav-link \" id=\"getting-started-tab\" data-bs-toggle=\"tab\" href=\"#getting-started\" role=\"tab\" aria-controls=\"getting-started\" aria-selected=\"false\">\r\n                                    Getting Started                                <\/a>\r\n                            <\/li>\r\n                                                        <li class=\"nav-item\">\r\n                                <a class=\"nav-link \" id=\"service-and-support-tab\" data-bs-toggle=\"tab\" href=\"#service-and-support\" role=\"tab\" aria-controls=\"service-and-support\" aria-selected=\"false\">\r\n                                    Service and Support                                <\/a>\r\n                            <\/li>\r\n                                                <\/ul>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"col-lg-8 col-md-7\">\r\n                <div class=\"tab-content pl_70\" id=\"myTabContent-45007635\">\r\n                                    <div class=\"tab-pane fade  show active\" id=\"billing-and-pricing\" role=\"tabpanel\" aria-labelledby=\"billing-and-pricing-tab\">\r\n                        <div class=\"accordion doc_faq_info\" id=\"accordion-billing-and-pricing\">\r\n                                                            <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-billing-and-pricing0-5593\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-billing-and-pricing0-5593\" aria-expanded=\"true\" aria-controls=\"collapse-billing-and-pricing0-5593\">\r\n                                                Can I get a refund?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-billing-and-pricing0-5593\" class=\"collapse show\" aria-labelledby=\"heading-billing-and-pricing0-5593\" data-parent=\"#accordion-billing-and-pricing\">\r\n                                        <div class=\"card-body\">\r\n                                            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-103be07d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"103be07d\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d879229\" data-id=\"1d879229\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-ec66e51 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"ec66e51\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n<div class=\"elementor-widget-container\">\n<div id=\"eael-advance-tabs-ec66e51\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active\" data-tabid=\"ec66e51\">\n<div class=\"eael-tabs-content\">\n<div id=\"billing-and-pricing-tab\" class=\"clearfix eael-tab-content-item active\" data-title-link=\"billing-and-pricing-tab\">\n<div class=\"elementor elementor-1691\" data-elementor-type=\"section\" data-elementor-id=\"1691\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-436eb3f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"436eb3f2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42b609b7\" data-id=\"42b609b7\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-599727a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"599727a0\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1702\">\n<p>We do have a refund policy for the first VPS of fresh clients. If you are not happy with the service, you may cancel and request for refund within the first 7 days of purchase. Special discounted plans are excluded from our refund policy. Please refer to our Terms of Service for full explanation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-528bf58b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"528bf58b\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30cba0d1\" data-id=\"30cba0d1\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-7024c4e6 elementor-widget elementor-widget-heading\" data-id=\"7024c4e6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-billing-and-pricing1-5591\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-billing-and-pricing1-5591\" aria-expanded=\"false\" aria-controls=\"collapse-billing-and-pricing1-5591\">\r\n                                                I have paid, but the invoice is still showing unpaid. Why?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-billing-and-pricing1-5591\" class=\"collapse\" aria-labelledby=\"heading-billing-and-pricing1-5591\" data-parent=\"#accordion-billing-and-pricing\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d611da6\" data-id=\"5d611da6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4a8f5253 elementor-widget elementor-widget-accordion\" data-id=\"4a8f5253\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1252\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1252\">\n<p>For some payment methods it might take longer for the payment to be cleared. The invoice will be updated as soon as the payment is received in our system. You can also contact us to check the payment status of your invoice.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"tab\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"true\" aria-selected=\"true\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-billing-and-pricing2-5589\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-billing-and-pricing2-5589\" aria-expanded=\"false\" aria-controls=\"collapse-billing-and-pricing2-5589\">\r\n                                                Why is additional verification required?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-billing-and-pricing2-5589\" class=\"collapse\" aria-labelledby=\"heading-billing-and-pricing2-5589\" data-parent=\"#accordion-billing-and-pricing\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1701\">\n<p>Our verification process is required for new clients with payment methods such as Credit\/Debit Card and PayPal. The additional verification is designed to ensure that there is no fraudulent activity on our platform. Each customer needs to verify only once per Credit\/Debit Card or PayPal account.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1702\" class=\"elementor-tab-title\" role=\"tab\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1702\" aria-expanded=\"false\"><\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-billing-and-pricing3-5587\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-billing-and-pricing3-5587\" aria-expanded=\"false\" aria-controls=\"collapse-billing-and-pricing3-5587\">\r\n                                                Which payment methods do you accept?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-billing-and-pricing3-5587\" class=\"collapse\" aria-labelledby=\"heading-billing-and-pricing3-5587\" data-parent=\"#accordion-billing-and-pricing\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1251\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1251\">\n<p>You can pay for your orders using one of the following payment methods:\u00a0<label class=\"radio-inline\">PayPal,<\/label><label class=\"radio-inline hover\">\u00a0Credit\/Debit Card<\/label>,\u00a0<label class=\"radio-inline\">Alipay,<\/label><label class=\"radio-inline\">\u00a0Unionpay,<\/label><label class=\"radio-inline\">\u00a0WebMoney Z,<\/label><label class=\"radio-inline\">\u00a0Perfect Money,<\/label><label class=\"radio-inline\">\u00a0Bitcoin,\u00a0<\/label><label class=\"radio-inline\">BTC\/BCH\/ETH,\u00a0<\/label><label class=\"radio-inline\">\u00a0Bank Transfer (USA)<\/label>\u00a0,\u00a0<label class=\"radio-inline\">Bank Transfer (UK)<\/label>\u00a0,\u00a0<label class=\"radio-inline\">Bank Transfer (VN) \u2013 Nganluong,<\/label><label class=\"radio-inline\">\u00a0Bank Transfer (EU).<\/label><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1252\" class=\"elementor-tab-title\" role=\"tab\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1252\" aria-expanded=\"false\"><\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                        <\/div>\r\n                    <\/div>\r\n                                        <div class=\"tab-pane fade \" id=\"getting-started\" role=\"tabpanel\" aria-labelledby=\"getting-started-tab\">\r\n                        <div class=\"accordion doc_faq_info\" id=\"accordion-getting-started\">\r\n                                                            <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-getting-started0-5585\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-getting-started0-5585\" aria-expanded=\"true\" aria-controls=\"collapse-getting-started0-5585\">\r\n                                                Do you have 24\/7 Support?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-getting-started0-5585\" class=\"collapse show\" aria-labelledby=\"heading-getting-started0-5585\" data-parent=\"#accordion-getting-started\">\r\n                                        <div class=\"card-body\">\r\n                                            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-103be07d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"103be07d\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d879229\" data-id=\"1d879229\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-ec66e51 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"ec66e51\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n<div class=\"elementor-widget-container\">\n<div id=\"eael-advance-tabs-ec66e51\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active\" data-tabid=\"ec66e51\">\n<div class=\"eael-tabs-content\">\n<div id=\"getting-started-tab\" class=\"clearfix eael-tab-content-item active\" data-title-link=\"getting-started-tab\">\n<div class=\"elementor elementor-4458\" data-elementor-type=\"section\" data-elementor-id=\"4458\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-436eb3f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"436eb3f2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42b609b7\" data-id=\"42b609b7\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-599727a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"599727a0\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1702\">\n<p>GreenCloud offers 24\/7 In-house support with average ticket response of 9 minutes. We are always here to help you!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-getting-started1-5583\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-getting-started1-5583\" aria-expanded=\"false\" aria-controls=\"collapse-getting-started1-5583\">\r\n                                                Are you a reseller?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-getting-started1-5583\" class=\"collapse\" aria-labelledby=\"heading-getting-started1-5583\" data-parent=\"#accordion-getting-started\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d611da6\" data-id=\"5d611da6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4a8f5253 elementor-widget elementor-widget-accordion\" data-id=\"4a8f5253\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1252\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1252\">\n<p>Definitely not! We own all of our hardware and network equipment with 24\/7 in-house staff. We are a member of ARIN, APNIC and RIPE.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title elementor-active\" tabindex=\"0\" role=\"tab\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"true\" aria-selected=\"true\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-getting-started2-5581\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-getting-started2-5581\" aria-expanded=\"false\" aria-controls=\"collapse-getting-started2-5581\">\r\n                                                How long does VPS provisioning take?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-getting-started2-5581\" class=\"collapse\" aria-labelledby=\"heading-getting-started2-5581\" data-parent=\"#accordion-getting-started\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1701\">\n<p>Your VPS will be provisioned within 15 minutes, but in some cases please allow up to 2 hours. Please ensure your billing information is accurate otherwise provisioning may be delayed by our anti-fraud systems. If you do not receive an email after payment, please check your spam\/junk folder. You can also find a copy of any emails we have sent you in your Client Area.<\/p>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-getting-started3-5579\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-getting-started3-5579\" aria-expanded=\"false\" aria-controls=\"collapse-getting-started3-5579\">\r\n                                                Who are you?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-getting-started3-5579\" class=\"collapse\" aria-labelledby=\"heading-getting-started3-5579\" data-parent=\"#accordion-getting-started\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1251\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1251\">\n<p>GreenCloud is a registered LLC in Delaware, USA. We have been in business since 2013, privately owned and debt-free. At GreenCloud we believe that the most important thing is customer satisfaction. With GreenCloud, you are not only a customer but also a member of our family, we do our business with our heart.<\/p>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                        <\/div>\r\n                    <\/div>\r\n                                        <div class=\"tab-pane fade \" id=\"service-and-support\" role=\"tabpanel\" aria-labelledby=\"service-and-support-tab\">\r\n                        <div class=\"accordion doc_faq_info\" id=\"accordion-service-and-support\">\r\n                                                            <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-service-and-support0-5601\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-service-and-support0-5601\" aria-expanded=\"true\" aria-controls=\"collapse-service-and-support0-5601\">\r\n                                                What is an unmanaged service?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-service-and-support0-5601\" class=\"collapse show\" aria-labelledby=\"heading-service-and-support0-5601\" data-parent=\"#accordion-service-and-support\">\r\n                                        <div class=\"card-body\">\r\n                                            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-103be07d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"103be07d\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d879229\" data-id=\"1d879229\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-ec66e51 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"ec66e51\" data-element_type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n<div class=\"elementor-widget-container\">\n<div id=\"eael-advance-tabs-ec66e51\" class=\"eael-advance-tabs eael-tabs-horizontal eael-tab-auto-active\" data-tabid=\"ec66e51\">\n<div class=\"eael-tabs-content\">\n<div id=\"service-and-support-tab\" class=\"clearfix eael-tab-content-item active\" data-title-link=\"service-and-support-tab\">\n<div class=\"elementor elementor-4464\" data-elementor-type=\"section\" data-elementor-id=\"4464\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-436eb3f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"436eb3f2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42b609b7\" data-id=\"42b609b7\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-599727a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"599727a0\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1702\">\n<p>Our services provided are unmanaged, which means that we take care of the physical server and its uptime only. We do not intervene in customers activities on the VPS and cannot support with software issues.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-528bf58b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"528bf58b\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30cba0d1\" data-id=\"30cba0d1\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-7024c4e6 elementor-widget elementor-widget-heading\" data-id=\"7024c4e6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-service-and-support1-5599\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-service-and-support1-5599\" aria-expanded=\"false\" aria-controls=\"collapse-service-and-support1-5599\">\r\n                                                How long does it take for my ticket to be answered<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-service-and-support1-5599\" class=\"collapse\" aria-labelledby=\"heading-service-and-support1-5599\" data-parent=\"#accordion-service-and-support\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d611da6\" data-id=\"5d611da6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4a8f5253 elementor-widget elementor-widget-accordion\" data-id=\"4a8f5253\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1252\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1252\">\n<p>Our support team is available 24\/7 for you. Our response average time is measured at 12 minutes only! Feel free to contact us for support, we will assist you as soon as possible.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cd0d643\" data-id=\"1cd0d643\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-65a19520 elementor-widget elementor-widget-accordion\" data-id=\"65a19520\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\" role=\"tablist\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title\" tabindex=\"-1\" role=\"tab\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"false\" aria-selected=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-service-and-support2-5597\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-service-and-support2-5597\" aria-expanded=\"false\" aria-controls=\"collapse-service-and-support2-5597\">\r\n                                                Can your service be customized?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-service-and-support2-5597\" class=\"collapse\" aria-labelledby=\"heading-service-and-support2-5597\" data-parent=\"#accordion-service-and-support\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1701\">\n<p>If you cannot find the most suitable service for your needs, you may contact us for consultation.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1702\" class=\"elementor-tab-title\" role=\"tab\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1702\" aria-expanded=\"false\"><\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                                <div class=\"card\">\r\n                                    <div class=\"card-header\" id=\"heading-service-and-support3-5595\">\r\n                                        <h2 class=\"mb-0\">\r\n                                            <button class=\"btn btn-link collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-service-and-support3-5595\" aria-expanded=\"false\" aria-controls=\"collapse-service-and-support3-5595\">\r\n                                                How can I ask for support?<i class=\"icon_plus\"><\/i><i class=\"icon_minus-06\"><\/i>\r\n                                            <\/button>\r\n                                        <\/h2>\r\n                                    <\/div>\r\n                                    <div id=\"collapse-service-and-support3-5595\" class=\"collapse\" aria-labelledby=\"heading-service-and-support3-5595\" data-parent=\"#accordion-service-and-support\">\r\n                                        <div class=\"card-body\">\r\n                                            <div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1251\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1251\">\n<p>You may reach out to us by submitting a ticket 24\/7 or using the pop-up live chat option during our working hours, we will gladly assist you.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1252\" class=\"elementor-tab-title\" role=\"tab\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1252\" aria-expanded=\"false\"><\/div>\n<\/div>\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                                                        <\/div>\r\n      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